At Project Pi (Balance Room Hinton), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.balanceroomhinton.co.uk, and when you use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address (provided via contact forms or booking requests).

• Appointment Details: Information related to your appointments, preferences, and health disclosures (only what is necessary for treatment).

• Payment Information: Billing details collected and processed securely through third-party payment processors.

• Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments

• Provide reflexology and wellness services

• Communicate with you about appointments, updates, or promotions

• Improve our website and customer service

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., scheduling software, payment processors)

• Legal Authorities: If required by law or to protect our rights

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your location, you may have rights under data protection laws, including:

• Accessing the personal information we hold about you

• Requesting corrections or deletion of your data

• Withdrawing consent to data processing

To exercise these rights, please contact us at projectpi_lucy@outlook.com.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Balance Room Hinton
7 Norris Acre, Hinton in the Hedges, Brackley, NN13 5NN
Email: projectpi_Lucy@outlook.com
Phone: 07725 846477